Our member site requires a modern Java enabled web browser which supports 256 bit encryption. If you experience blocked pages please follow the instructions below to check your browser settings. Internet Explorer is no longer supported for security and functionality reasons. Please use Microsoft Edge, Chrome, FireFox, Safari or another modern browser.
Steps for enabling SSL 3.0 and TLS 1.0 in Firefox
In older versions of Firefox, click on Tools in the top menu. In newer versions, click on Firefox menu at the upper left portion of the window, and select Options.
Click on the Advanced icon.
Click on the Encryption tab.
Make sure that the Use SSL 3.0 checkbox and the Use TLS 1.0 checkbox are BOTH checked.
NOTE: Be sure to select SSL 3.0 and not SSL 2.0 or lower.
Click on the Ok button.
Specific questions may be answered using the topics listed in the drop lists below. If you do not find the answer you are looking for please Contact Us for further assistance.
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Updating your LPD™ can be done by downloading the current version. Most users that have LPD™ installed on a “stand alone” computer will need to select “Standard Installation” during the setup. If the program is on a server please call 1-800-489-3282 and ask for support so that we can provide assistance.
Windows XP users: LPD Versions created after October 2015 are not compatible with Windows XP. Please consider upgrading Windows. The last compatible LPD version for Windows XP can be downloaded here.
If you have questions, suggestions, or encounter any issues please contact us by email using firstname.lastname@example.org.